Managed IT & Cloud
Managed IT and cloud services that keep your business productive
Proactive IT management, responsive support, Microsoft 365 and cloud solutions from one team, so your technology is organised, secure and ready to grow with you.
Why it matters
Technology that works without the worry
Your team depends on computers, email, files and internet every day. When nobody owns IT, small issues build up into downtime, security gaps and wasted money.
Zenvia looks after your technology proactively, so problems are prevented where possible and resolved quickly when they happen.
What that means for you
- A documented, well-maintained IT environment
- One point of contact for IT and cloud
- Microsoft 365 set up and secured properly
- Predictable support and costs
- Plain-English advice and reporting
Our services
Managed IT and cloud services
Choose a single service or combine them into one managed plan.
Managed IT Services
Proactive, ongoing management of your devices, users, software and systems, with regular maintenance and clear reporting.
IT Support
Help for your team with computers, email, accounts and access, plus fixes for the cause of recurring problems.
Microsoft 365 Management
Users, licences, email, Teams and SharePoint set up properly, secured and managed day to day.
Cloud Solutions
Planned migrations, SharePoint, Azure and secure remote access, with cloud costs you can understand.
Device Management
Microsoft Intune for setup, updates, encryption and remote wipe across laptops and phones.
Networking & Infrastructure
Business Wi-Fi, firewalls, switches, servers and secure remote access, set up properly and managed.
Hardware & Software Procurement
Business devices and licences sourced, set up and tracked through their whole life.
Security, Backup & Compliance
Protect your systems and data with cybersecurity, backup and IT governance services.
Not sure what you need?
Tell us about your current setup and we’ll recommend the right level of support.
How we work
A clear, practical process
Discover
Understand your business, current technology and priorities.
Assess
Identify opportunities, risks and areas for improvement.
Implement
Deliver the agreed solution with minimal disruption.
Support & Improve
Maintain, review and improve the solution over time.
Who we help
Our managed IT and cloud services suit businesses that want reliable technology without building an in-house IT team.
- Small and medium-sized businesses
- Professional services firms
- Medical and allied health practices
- Construction and trades
- Retail and local businesses
- Education and training providers
- Migration and travel agencies
FAQs
Frequently asked questions
What’s the difference between managed IT and IT support?
IT support helps when something goes wrong. Managed IT is an ongoing arrangement where we look after your systems proactively, including maintenance, updates and planning, with support included in the agreed scope.
Can you take over from our current IT provider?
Yes. We can work with your current provider to arrange a smooth handover of documentation, accounts and access.
Do you work with businesses outside Melbourne?
Yes. Much of our work can be delivered remotely, so we can support businesses across Australia.
How is pricing worked out?
Pricing depends on the number of users and devices and the services you need. After an initial review we’ll provide a clear quote, so you know what’s included before anything starts.
Let’s make your IT work better
Tell us about your business and your current setup, and we’ll suggest a practical place to start.