Security awareness training that sticks
Short, practical training and realistic phishing simulations that help your team spot scams, protect passwords and report problems early.
The challenge
Technology can’t stop every scam
Filters and security tools catch a lot, but some phishing emails, fake calls and convincing messages will always get through. When they do, your staff are the last line of defence.
One-off training is quickly forgotten. Regular, bite-sized reminders build habits that last.
Habits training helps change
- Clicking links in unexpected emails
- Reusing passwords across accounts
- Approving MFA prompts they didn’t request
- Paying invoices without checking bank details
- Not reporting mistakes out of embarrassment
What’s included
Training and awareness services
Every arrangement is scoped around your business, but most include:
New starter training
Security basics for new staff, covering passwords, MFA, phishing and how to report concerns.
Phishing simulations
Safe, realistic test emails that show where people are at risk and where more training is needed.
Short refresher modules
Brief, regular lessons on current scams, so awareness stays fresh throughout the year.
Live workshops
Practical sessions for teams or leaders, tailored to the scams your business is most likely to see.
Policies made simple
Plain-English guidance on acceptable use, remote work and handling sensitive information.
Progress reporting
Clear reporting on completion rates and simulation results, so you can see awareness improve.
How we work
Our process
Baseline
Run an initial simulation to see where you stand.
Train
Deliver short, targeted training to staff.
Test
Run regular simulations and refreshers.
Report
Share progress and adjust the programme.
Why Zenvia
Why choose Zenvia for security awareness?
We keep training practical and positive. The goal is a team that recognises scams and reports them quickly, not one that feels caught out.
- Short sessions that respect people’s time
- Real-world examples relevant to your industry
- A no-blame culture around reporting
- Simulations based on current scams
- Records you can share with insurers and leadership
FAQs
Frequently asked questions
How often should staff do security training?
We recommend training at onboarding, short refreshers throughout the year and phishing simulations every month or two. Small, regular doses work better than one long annual session.
What happens if someone clicks a simulated phishing email?
They see a short explanation of what they missed and how to spot it next time. Simulations are a learning tool, not a way to punish staff.
Can training help with cyber insurance?
Many insurers ask whether staff receive security awareness training. Having a programme in place, with records, can help when you complete an insurance application.
Is the training suitable for non-technical staff?
Yes. Everything is written in plain English and focused on everyday situations, such as the emails, calls and messages staff actually receive.
Related services
You might also need
Email Security
Filtering, SPF, DKIM and DMARC, and Microsoft 365 settings that stop phishing and impersonation.
Cybersecurity
Practical protection for accounts, devices, email and data, based on Australian Cyber Security Centre guidance.
Shadow AI & Web Filtering
Approved AI tools, clear rules and web filtering that keep business data out of public AI services.
Ready to get started?
Want a team that spots scams before they cause harm? Let’s plan a training programme that fits.