IT governance and compliance that brings structure to your technology
Practical IT policies, documentation and risk management that help you meet client, insurer and regulatory expectations as your business grows.
The challenge
Are your IT practices documented?
As businesses grow, informal IT habits create gaps. Nobody is quite sure who has access to what, policies don’t exist on paper and risks aren’t tracked.
That makes it harder to answer security questionnaires, meet insurer requirements or respond to obligations under Australian privacy law.
Signs you need IT governance
- Clients or insurers are asking security questions
- No written IT or acceptable use policies
- Access to systems isn’t reviewed regularly
- Nobody owns IT risk in the business
- You’re unsure about privacy and data breach obligations
What’s included
IT Governance & Compliance services
Every arrangement is scoped around your business, but most include:
IT policies & procedures
Acceptable use, password, access, device and remote working policies written for your business.
Risk assessment & register
Identify, rate and track IT risks, with clear owners and actions.
Access reviews
Regular reviews of who can access which systems and data.
Privacy & data breach readiness
Support with Privacy Act obligations and preparing for the Notifiable Data Breaches scheme.
Security questionnaires & insurance
Help answering client security questionnaires and cyber insurance requirements.
IT documentation
Up-to-date records of your systems, suppliers, accounts and responsibilities.
How we work
Our process
Review
Understand your obligations, current practices and gaps.
Plan
Agree priorities and the policies and controls you need.
Implement
Write policies, document systems and put processes in place.
Maintain
Review regularly and update as the business changes.
Why Zenvia
Why choose Zenvia for IT governance?
Governance only works if it reflects how your business really operates. Because we also manage IT and security, our policies are practical and connected to the controls in place.
- Practical policies your team can follow
- Governance connected to real technical controls
- Clear documentation you own
- Support for Australian privacy obligations
- Honest advice about what compliance requires
FAQs
Frequently asked questions
Will your services make us compliant?
Using our services doesn’t, on its own, make a business certified or compliant. We help you understand your obligations, put practical measures in place and work towards the standards that apply to you.
Does the Privacy Act apply to my business?
Many Australian businesses have obligations under the Privacy Act, including some smaller businesses such as health service providers. We recommend confirming your obligations with a legal adviser, and we can help with the technical and documentation side.
Can you help with ISO 27001?
We can help you prepare foundations such as policies, risk registers and documentation. Formal certification is carried out by an accredited certification body.
How often should IT policies be reviewed?
At least once a year, and whenever there’s a significant change to your business, systems or obligations.
Related services
You might also need
Cybersecurity
Practical protection for accounts, devices, email and data, based on Australian Cyber Security Centre guidance.
Backup & Recovery
Monitored backups for Microsoft 365, computers and servers, with recovery that is planned and tested.
Managed IT Services
Proactive, ongoing management of your devices, users, software and systems, with regular maintenance and clear reporting.
Ready to get started?
Tell us what you’re working on and we’ll suggest a practical next step for your business.