What we do
Managed IT, security and digital services for business
From day-to-day IT support to cybersecurity, Microsoft 365 and your online presence, Zenvia Technologies brings practical technology services together under one roof.
Core service
Managed IT & Cloud
The foundation of what we do: keeping your technology organised, supported and productive.
Managed IT Services
A proactive, ongoing service that looks after your business technology environment, including devices, user accounts, software and the systems your team depends on.
The challenge
Without clear ownership, IT tends to be handled reactively. Updates are missed, devices drift out of date and small issues turn into disruptions.
How it helps
- An organised, documented technology environment
- Regular maintenance and updates
- A predictable support arrangement
- More time to focus on running the business
How Zenvia can help
We get to know your environment, agree on what we will manage, and look after it on an ongoing basis, with clear communication about what is being done and why.
IT Support Services
Help for your team when technology gets in the way, from troubleshooting devices and software to user account and access issues.
The challenge
When staff lose time to technology problems, productivity suffers and frustration builds, especially when there is no one to call.
How it helps
- A clear point of contact for IT issues
- Troubleshooting for devices, software and accounts
- Practical guidance for staff
- Fewer recurring problems over time
How Zenvia can help
We help resolve day-to-day IT issues within the agreed scope of support, and look for underlying causes so the same problems are less likely to return.
Microsoft 365 Management
Administration and configuration of Microsoft 365, including users, licences, email, Teams, SharePoint and OneDrive, with attention to security settings.
The challenge
Microsoft 365 is powerful, but it is easy to end up with unused licences, inconsistent settings and security options that were never switched on.
How it helps
- Well-organised users, groups and licences
- Better use of Teams, SharePoint and OneDrive
- Security settings reviewed and configured
- Smoother onboarding and offboarding
How Zenvia can help
We review how your Microsoft 365 environment is set up, recommend improvements and manage the platform day to day, including new starters, leavers and changes.
Security, Backup & Compliance
Security-conscious practices, data protection and structured governance that help reduce risk and support business continuity.
Cybersecurity
Security-conscious practices and services that help reduce technology risk across your devices, accounts, email and data.
The challenge
Phishing, compromised passwords and unpatched systems are common ways businesses are affected, and many small businesses lack the time or expertise to address these risks consistently.
How it helps
- Stronger account protection, including multi-factor authentication
- Device and software security baselines
- Security awareness guidance for staff
- A clearer picture of your key risks
How Zenvia can help
We assess your current position, prioritise practical improvements and help put them in place. No service can guarantee protection from every attack, but consistent good practice reduces risk and improves your ability to respond.
Backup & Recovery
Data protection and recovery planning for the information and systems your business depends on, including Microsoft 365 data, devices and servers.
The challenge
Hardware failure, accidental deletion or a security incident can leave a business without critical data, and backups that are never tested may not work when needed.
How it helps
- Backups matched to your critical data
- Recovery processes that are planned and tested
- Support for business continuity planning
- Greater confidence when something goes wrong
How Zenvia can help
We help identify what needs protecting, set up appropriate backup arrangements and test recovery, so you know what to expect if you ever need it.
IT Governance & Compliance
IT policies, risk management and governance practices that bring structure to how technology is used and managed in your business.
The challenge
As businesses grow, informal IT practices create gaps in accountability, documentation and risk management, making it harder to meet client, insurer or regulatory expectations.
How it helps
- Clear IT policies and procedures
- Documented systems and responsibilities
- Practical risk identification and tracking
- Support for relevant compliance obligations
How Zenvia can help
We help you develop practical policies and governance processes and support you in working towards relevant obligations. Using our services does not, on its own, make a business certified or compliant.
Complementary services
Digital & Creative Solutions
Alongside our managed IT services, our digital and creative team helps businesses present themselves professionally online and in print.
Web Development
Website design, development and maintenance for businesses that want a professional, reliable online presence.
The challenge
An outdated, slow or hard-to-update website can make a business look less credible and make it harder for customers to get in touch.
How it helps
- Professional, mobile-friendly design
- Clear structure and calls to action
- Search-friendly foundations
- Ongoing updates and maintenance
How Zenvia can help
We plan, design and build websites around your goals, and can look after updates, maintenance and improvements after launch.
The challenge
Social media takes time. Without a plan, posting becomes irregular and the brand voice inconsistent.
How it helps
- A planned content calendar
- Consistent brand voice and visuals
- Content created for your audience
- More time back for your team
How Zenvia can help
We help plan, create and schedule content that reflects your brand and supports your business goals.
Graphic Design
Visual identity and marketing design for businesses that want to communicate professionally and consistently.
The challenge
Inconsistent logos, colours and documents can weaken how a business is perceived.
How it helps
- A consistent visual identity
- Marketing and social media assets
- Business documents and presentations
- Print and digital materials
How Zenvia can help
We create design assets that reflect your brand and work across your website, social channels and business communications.
Not sure where to start?
Book a consultation and we will help you identify the services that make the most sense for your business right now.